Return & Refunds

1. Eligibility for Returns

• Returns are only accepted in the case of receiving defective, damaged, or incorrect products.

• Customers must report any issues within 48 hours of receiving the product.

• The product must be in its original condition, unused, and with all packaging intact.

2. Return Process

• To initiate a return, customers must contact our support team with order details and clear images of the issue.

• Once the request is approved, we will arrange for a return pickup where applicable.

• The item must be handed over in its original packaging.

3. Refund Policy

• Refunds will only be processed once the returned product is received and inspected.

• Approved refunds will be issued in the form of a replacement or an agreed-upon resolution.

• As we offer only cash on delivery, refunds will be provided in cash upon return pickup where applicable.

4. Contact Information

For any inquiries related to returns and refunds, please reach out to our support team at [email protected].